Trust & Rapport Building

Rapport building begins by talking the language of the customer by using descriptive and figurative language that focuses directly on the listener. Rapport and trust refers also to the body language spoken to the customer.

Learn in this tailor-made course how to use effectively your gestures, postures, voice tone and many other body language skills to transfer trust to the hearts and souls of your customers.

Delegates attending any seminar will be eligible for an international certification signed and stamped from our strategic partner Canada Global Center


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