Course Details
If you are a manager, human resources professional, or business owner, you are faced with these types of issues every day. But why?
Because currently, there are five generations in the workplace: Radio Babies (born during 1930-1945); Baby Boomers (1946-1964); Generation X (1965-1976); Generation Y (1977-1991); even some Millennials (1991 and later). Each of them has a different perspective, based on their upbringing and daily lives. The key to making encounters between the generations successful is learning to understand the point of view of each generation and respect their differences.
They share hands-on experiences, real-life cases, recommended solutions, and ground-breaking research on how members of any generation can better relate to minimize conflict, miscommunication, and wasted energy. You will learn what each generation thinks of the others and how each wishes the others viewed it.
Bridging the Generation Gap is filled with strategies and solutions you can implement immediately to help build your own bridge between the generations.
Course Objectives
Understand the gaps between generations
Skills to put a plan where you can fill these gaps with knowledge
How to avoid the slips when recruiting young generations vs. older generations
How to retain older generations when younger generations are promoted to bosses
The best way to manage conflict among generations
